1. Introduction

Welcome to ReadyGo’s Privacy Policy.

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or interact with us.

This website is not intended for children, and we do not knowingly collect children’s data.

2. Who We Are

ReadyGo Diagnostics Ltd (company registered in England and Wales, Newark Works, Bath Quays, Bath, BA2 3DQ) is the data controller for your personal data (“ReadyGo”, “we”, “us”, or “our”).

If you have questions or wish to exercise your rights, contact our Data Protection Officer (DPO):

info@readygotest.com

Newark Works, Bath Quays, Bath, BA2 3DQ

If you are based in the UK, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk if you are unsatisfied with our response.

3. The Data We Collect

We may collect and process:

• Identity & Contact Data: name, email, phone number.

• Technical Data: IP address, browser type, device, operating system, and usage patterns.

• Profile & Marketing Data: preferences, feedback, and communication choices.

We may also collect anonymous or aggregated data for analytics and site improvement. We do not collect special category data (e.g. health, race, political opinions).

4. How We Collect Data

We collect data through:

• Direct interactions: when you fill out forms, subscribe, or contact us.

• Automated technologies: cookies and analytics that track website usage.

• Third-party sources: analytics or search providers (e.g. Google).

For details on cookies, please see our Cookie Policy.

5. How We Use Your Data

We use your personal data to:

• Provide and improve our website and services.

• Respond to your enquiries and requests.

• Manage our relationship with you.

• Send relevant updates or marketing (only with your consent).

Our lawful bases for processing include legitimate interest, contract performance, and legal obligation. You may withdraw consent for marketing at any time.

6. Data Sharing and Transfers

We may share data with trusted service providers who support our operations (e.g. website hosting, analytics). These partners are bound by confidentiality and data protection agreements.

Your data may be transferred outside the UK/EEA only where appropriate safeguards (e.g. adequacy decisions, standard contractual clauses) are in place.

7. Data Security and Retention

We use technical and organisational measures to protect your information from loss, misuse, or unauthorised access.

We retain personal data only as long as necessary to fulfil the purposes described or to comply with legal obligations.

8. Your Rights

You have the right to:

• Access, correct, or delete your personal data.

• Object to processing or request restriction.

• Withdraw consent at any time.

• Lodge a complaint with the ICO or your local regulator.

To exercise these rights, please contact info@readygotest.com.

9. Updates to This Policy

We review and update this Privacy Policy regularly. The latest version will always be available on this page.

Last updated: 19/10/25